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Tactic 4.7.0.a11 windows server install : Cannot start the tactic service - Printable Version

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Tactic 4.7.0.a11 windows server install : Cannot start the tactic service - behram - 11-20-2019

Hello,
I'm not able to get tactic started as a service on a windows server.
I have installed all components as per the documentation but still no luck.

This is the error I am getting:
"Windows could not start the Tactic Application server service on local computer 
Error 1053 : the service did not respond to the start or control request in a timely fashion "

Please help !

Behram


RE: Tactic 4.7.0.a11 windows server install : Cannot start the tactic service - Celton McGrath - 11-20-2019

Hi Behram,

In the updated sys-admin docs, there is a section on installing the TACTIC service.

http://community.southpawtech.com/docs/sys-admin/install-tactic-windows-server/#fix-for-python-windows-service

Did you read this section?

There is also a debug option there,

python <TACTIC Install Directory>\src\install\service\win32_service.py debug

Best,

Celton



RE: Tactic 4.7.0.a11 windows server install : Cannot start the tactic service - behram - 11-20-2019

(11-20-2019, 01:31 PM)Celton McGrath Wrote: Hi Behram,

In the updated sys-admin docs, there is a section on installing the TACTIC service.

http://community.southpawtech.com/docs/sys-admin/install-tactic-windows-server/#fix-for-python-windows-service

Did you read this section?

There is also a debug option there,

python <TACTIC Install Directory>\src\install\service\win32_service.py debug

Best,

Celton

Hello Celton,
I have gone through that entire section.Over and over.
I ran the debug service too and got an error message about a "Clock" module missing.

We tried a lot late into the night yesterday and we're going to do this again today. wish us luck.

thanks,
behram


RE: Tactic 4.7.0.a11 windows server install : Cannot start the tactic service - Celton McGrath - 11-20-2019

Quote:Hello Celton,
I have gone through that entire section.Over and over.
I ran the debug service too and got an error message about a "Clock" module missing.

We tried a lot late into the night yesterday and we're going to do this again today. wish us luck.

thanks,
behram


Please post the exact error here in the thread. 

Thanks!

Celton