Error: maximum recursion depth exceeded

lzzzz · 05-11-2021, 03:41 AM

Hello tactic,

I am facing an python error of maximum recursion depth exceeded.

Version is 4.8.0.b01

By now I have created several projects for using and several artists are working fine.
But recently one artist cannot access only one project and got error of maximum recursion depth exceeded. He can access other projects without any issue.

Is there any solution for this issue?

Thank you very much!

***remkonoteboom*** · 05-11-2021, 02:40 PM

The best would be to send the stack trace that comes with the error (it may be long, but that is ok). With that at least we can see where this behavior is happening. If you seeing this error, you should be able to see the stack trace as well.

lzzzz · 05-19-2021, 06:59 AM

(05-11-2021, 02:40 PM)remkonoteboom Wrote: The best would be to send the stack trace that comes with the error (it may be long, but that is ok). With that at least we can see where this behavior is happening. If you seeing this error, you should be able to see the stack trace as well.

Thank you very much for your reply.

I just have time to get the log of this issue.

I will attach the stack trace log that I found in tactic Exception Log.

The log is very long and I cannot find the real issue.

Please have a look, thank you so much!!

lzzzz · 05-24-2021, 03:19 AM

Hello tactic,

I am worried about this issue, because I am just in a hurry for the use login.

This is weird that only one user got this problem by now.

Other users are working fine.

Please let me know if anything we can do to solve it.

Thank you very much.

06-10-2021, 09:53 AM

As this appears to happen on a specific user only, you could try deleting any user setting related to that project,

go to "admin views -> schema views -> Global Config/data -> Widget Settings"

filter on columns "login" and "project code"

delete all matched SObjects

***remkonoteboom*** · 06-14-2021, 03:36 PM

This user somehow has a widget that somewhere in the hierarchy references itself causing a deep recursion:

File "/opt/tactic/tactic/src/tactic/ui/panel/hash_panel_wdg.py", line 415, in get_widget_from_hash
return top.get_buffer_display()

This line is the top level and it keeps coming back to it with same hash.

What Diego details could possibly solve the problem since there is only one user experiencing the problem. I don't know of any view in the VFX module that would cause this. Do you have any custom widgets in your installation?